Field operations nowadays and companies that could flourish delivering superior customer experiences are in the core of an ever-changing digital landscape. But there remain companies with processes, systems, and operations that are so outdated or manual that they are truly inefficient and unresponsive. Digitization-first thinking, today, is a must-no-optional decision. This stance emits any situation at the field level to lean for digital solutions in growth, agility, and service enhancement.
